Contact

It's in our name to support you

WHICH PARTS & WHERE TO BUY

Visit our 'Part Finder' to check which parts fit your vehicle.

To find a distributor or retailer, please visit our'Where to Buy' pages. Our distributors and retailers will be happy to help and if the parts are not in stock, they can order them for you.

TECHNICAL SUPPORT

Need help fitting a product? Want to know the specifications for a part? Check-out our 'Support' or 'Blog' sections for detailed installation guides, tips and tricks and much more!

You'll also find plenty of installation videos on our 'YouTube channel' or on our 'Garage Gurus Youtube channel'.

Still need help? Contact our 'Garage Gurus' for the product support you need to get the job done.

support@gurusoncall.tech

00800-33337256

Monday – Thursday: 7:30 a.m. – 4:30 p.m. (GMT/BST)
Friday: 7:30 a.m. – 4:00 p.m. (GMT/BST)

Important Information

Depending on the complexity of an enquiry submitted via email, it may take us some time to respond. If you require immediate assistance, we strongly advise you to contact us via phone.

Look out for an email reply from @gurusoncall.tech and please check your spam folder before submitting a new enquiry.

WARRANTY & RETURN

Although our parts benefit from a market leading up to 5-year guarantee, sometimes things go wrong and one of them may fail. To return a part which has failed (other than through fair wear and tear), please return it to your original place of purchase. They will handle any warranty claim on your behalf.

Direct customers only (with an account number)

Please contact our Customer Services Team for a Returns Authorisation Document and a claim Number. They will explain our returns procedure. We will deal with your claim with no fuss, delays or problems. We believe in the quality of our products which is why we are more than happy to back them up with our warranty policy. Like the products themselves – it is nice to know you can rely on us if you have to.

Alternatively, you can submit your product complaint via our dedicated Claims & Returns Customer Portal* or you can email us at warranty-claims@driv.com.

*Credentials can be requested directly in the portal based on your Customer Number (visible on your Order Confirmations and Invoices).

OTHER

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